Returns

We hope you love our products as much as we do however if you are not entirely satisfied with your goods you can return them to us for an exchange or full refund.

We ask that you notify us within 7 days of receiving the goods and that you return them to us within 14 days.

The returned products must be unused, in perfect condition and in the original packaging. All fragile items must be securely packaged.

We strongly recommend that you obtain proof of postage for the goods as we can take no responsibility for goods lost in transit.

Our returns address is:

Eliza Wray, 8, St Mary's Cottages, The Street, Frensham, Surrey, GU10 3EA.

Damaged Goods.

In the unfortunate event where goods arrive damaged and/or faulty, please contact us immediately on: Tel: 07730 369143 felicity@elizawray.co.uk

Questions Regarding Returns:

Hopefully we have made returning your items simple, however if you have any further questions regarding the return of your item or have any feedback that would make ay our shopping experience easier please do not hesitate to contact us.